Frequently Asked Questions
Everything you need to know about your River Babe Threads order.
How long will it take for my order to ship?
Standard processing time is 3-5 business days. Once shipped, domestic orders typically arrive within 3-7 business days depending on your location.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain clearance items are final sale.
How should I care for my River Babe Threads apparel?
To keep your threads looking new, we recommend machine washing on a cold, gentle cycle and hanging to dry or tumble drying on low heat.
Do you offer international shipping?
Yes, we ship worldwide! International shipping rates and delivery times are calculated at checkout based on the destination country.
Can I change or cancel my order after it's placed?
Because we work quickly to get your order out, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options through Shop Pay and Afterpay.